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Who We
Are
NVServ began in 1999 as a small hosting company
wanting to give clients a more one on one, personalized approach to
web hosting.
Our previous experience with hosting companies had
shown us that in many ways, the industry was populated by people who
looked upon clients as moneymakers, and not as people, with real
feelings, issues and concerns. To be fair, when a company has
hundreds of clients on its roster, it's difficult to get to know
clients as people. Websites and names begin to run together,
and one has a difficult time remembering which person goes with a
particular website.
This also means that with hundreds of clients, things
don't have to be as client-friendly. If one client leaves due
to dissatisfaction, there's always another to fill their place.
Large companies tend to be slowest to accept change. This
leads to stagnation in the industry, which doesn't do you,
the client, any good.
We wanted to be able to know a client's name when
they contacted us, rather than using the ubiquitous and impersonal
"sir" or "ma'am" when they called. That requires us to remain
small. Rather than hosting hundreds of web sites, we host a
few dozen.
We offer customizable web hosting plans in addition
to our preconfigured web hosting plans, and will work with you if
your site needs special features and/or attention. |
